Privacy Policy

1. Definitions

1.1 In this Privacy Policy (Policy):

• Company, we, us, and our mean Solo Clash L.L.C-FZ, a limited liability company incorporated in the Meydan Free Zone, United Arab Emirates.
• Services means the website soloclash.com, proprietary trading challenges, evaluation programmes, funded trading accounts, and any related services offered by us.
• Personal Data means any information relating to an identified or identifiable natural person.
• Data Subject means an individual whose Personal Data is processed by us.
• Processing means any operation performed on Personal Data, including collection, storage, use, disclosure, or deletion.

2. Scope and Application

2.1 This Policy sets out how the Company collects, uses, stores, transfers, and protects Personal Data of Data Subjects who access or use the Services.

2.2 By using our Services, you acknowledge and consent to the Processing of your Personal Data as described in this Policy.

2.3 This Policy applies to all Personal Data processed by the Company, whether collected online via our Site or offline through other channels.

3. Data Controller

3.1 The Company acts as the Data Controller for Personal Data collected through the Services.

3.2 Our contact details are:

4. Categories of Personal Data Collected

4.1 We may collect and process the following categories of Personal Data:

• Identification Data: name, date of birth, nationality, identification documents.
• Contact Data: email address, phone number, postal address.
• Account Data: username, password, profile preferences.
• Financial Data: payment details and billing information.
• Trading Data: performance metrics, challenge results, evaluation outcomes.
• Technical Data: IP address, device identifiers, browser data, and cookies.
• Communication Data: correspondence and support requests.

4.2 We do not knowingly collect Personal Data from individuals under the age of 18. By creating an account, you confirm that you are at least 18 years of age.

5. Methods of Collection

5.1 We collect Personal Data:

• Directly from you when you register, submit identification, or communicate with us.
• Automatically through your use of our Site and Services, including through cookies and analytics tools.
• From third parties, including payment processors, analytics providers, and identity verification partners.

6. Purposes of Processing

6.1 We process Personal Data for the following purposes:

• To create, manage, and maintain user accounts.
• To process payments and verify user identity.
• To administer proprietary trading challenges and funded accounts.
• To comply with legal obligations, including AML and KYC requirements.
• To improve our Services and user experience.
• To communicate with users about their accounts and our Services.
• To detect, prevent, and address fraud, security issues, or misuse.

7. Legal Basis for Processing

7.1 We process Personal Data based on the following legal bases:

• Contractual necessity – to perform obligations under the Terms & Conditions.
• Consent – where users have provided consent (e.g. for marketing).
• Legal obligation – to comply with applicable law.
• Legitimate interests – to operate and develop our Services and protect our business.

8. Data Sharing and Transfers

8.1 We may share Personal Data with:

• Third-party service providers and processors.
• Regulatory authorities or law enforcement agencies.
• Professional advisers.

8.2 Personal Data may be transferred outside the UAE, including to the European Union. Where such transfers occur, we ensure appropriate safeguards in accordance with applicable data protection laws.

9. Data Retention

9.1 Personal Data will be retained only as long as necessary for the purposes described in this Policy or as required by law.

9.2 Upon request, and subject to legal obligations, we will delete or anonymise Personal Data.

10. Data Subject Rights

10.1 Data Subjects have the right to:

• Access their Personal Data.
• Request correction of inaccurate data.
• Request deletion of their data.
• Withdraw consent where applicable.
• Object to or restrict processing.
• Request data portability.

10.2 Requests to exercise these rights should be submitted to hello@soloclash.com.

11. Security Measures

11.1 We implement appropriate technical and organisational measures to protect Personal Data against unauthorised access, loss, misuse, alteration, or destruction.

11.2 While we strive to use commercially acceptable means to protect Personal Data, no transmission over the internet or electronic storage method is 100% secure.

12. Third-Party Links

12.1 Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties, and users are encouraged to review their policies.

13. Amendments

13.1 We may amend this Policy from time to time. Updated versions will be posted on our Site with an updated Last Updated date. Continued use of the Services constitutes acceptance of the revised Policy.

14. Governing Law and Jurisdiction

14.1 This Policy and any non-contractual obligations arising out of or in connection with it shall be governed by and construed in accordance with the laws of the Dubai International Financial Centre (DIFC) and applicable UAE law.

14.2 The courts of the DIFC shall have exclusive jurisdiction to settle any dispute arising out of or in connection with this Policy.

15. Contact Details

15.1 For any questions regarding this Policy or your Personal Data, please contact us at:

📧 hello@soloclash.com